SupportHome > Support
Help Desk
Access it here: https://support.watch4net.com
Our help desk is designed to assist end users with technical and functional
questions and problems. You will be able to create support tickets and follow
the resolution of them. Please provide us with all relevant information when you
are creating a problem ticket (logs, screenshots, ...). The knowledge base is
your first resource to troubleshoot problems. Try to match your current issue
with a knowledge base entry before creating a ticket. You will also found a
download section with all related patches or releases.
Customers and partners should get a username & password to log into this
website. Please email support@watch4net.com, if you do not have a username or password.
Currently Supported Products
- APG Version 4.0
- APG Version 3.X
- Smarts 6.X
- Smarts 7.0
Contact Support:
- Toll-free number (US/Canada): +1.866.840.9966
- Worldwide: +1.514.842.9966
- by email at: support@watch4net.com
- using the help desk at: https://support.watch4net.com
Employees Intranet:
- by web at: https://www.watch4net.net
For all other inquiries:
- toll-free at: 1.866.842.6767
- by email at: info@watch4net.com