Mobile Operators

Today's challenges

Mobile Operators are in a constant race to deliver more coverage and more services to an ever growing number of users. To do so, operators’ environments have expanded to incorporate thousands of devices from a wide range of vendors. To meet the growing demand, new devices and services need to be added all the time. These services help to generate new revenues for the operators. In order to better manage the infrastructure, plan future investments, and proactively mitigate risks, each piece of the mobile network and voice/data traffic must be collected, analyzed, and understood.

The Solution

Watch4net Mobile Operators Solution has the flexibility and scalability to collect and store data from a wide range of sources such as the core and RF networks, and continuously analyze raw data such as KPIs and CDRs, thus in near real-time. This solution provides operators, engineers, executives, and customers with a complete view of network quality and utilization allowing to detect performance problems and understand service usage. State of the art reports will be an asset to your company.

Watch4net APG 5.0 allows to:

  • Lower your Capex and Opex costs with proper forecasting
  • Optimize the Quality of Service (QoS)
  • See how your services are used
  • Leverage a rich set of KPIs for executive managements, traffic engineers, operations, and other audiences within the organization

Performance and Trending Analysis

A Web Portal for real-time performance reporting and capacity planning ranging from Radio Access to Core Network and Services.

  • Certified with multiple equipment vendors and measurement data sources
  • Technology/Vendor-specific reports based on crucial performance metrics
  • Flexibility to create custom report templates and KPIs
  • Built-in analysis based on: best practice thresholds, adaptive monitoring, and pre-packaged analysis functions (busyHour, erlang, interpolation)


Monitor the whole network right down to the cell level

CDR Analysis

Load, store, and process event-based data such as CDRs to provide insight into network performance, from both a statistical level and individual call level.

  • Drill-down from high-level KPIs to the individual calls
  • Events can be grouped and categorized according to specific attributes
  • Statistic KPIs (occurrence counters, time duration, and combined metrics) are derived based on decoded event fields
  • Know the quality as experienced by real subscribers
  • Information linked to a GIS map for easier analysis
  • Show sequence of signaling for better investigation
  • Designed to support very large volume of events

Ad-Hoc Queries for Complex Analysis

It empowers end-users to perform complex analysis, meaningful to their business, using an intuitive point-and-click interface. Users can specify their own database queries and analytic functions, and see the result quickly.

  • User friendly, web-based
  • Rapid filtering by multiple criteria (geographical location, metric conditions, ...)
  • Reports based on multiple metrics with progressive up and down search with:
    Fields, Views, Columns, Size, Orders, Format
  • Adapted to the different users within the organization
  • View multiple dimensions of data at any point of interest
  • Queries and layout can be saved and restored

Multi-Technology and Multi-Vendor Support

The APG Mobile Operators solution supports 2G, 3G, and 4G networks (GPRS, EDGE, UMTS, HSPA,  LTE, CDMA) and is multi-vendor friendly thanks to the easy configuration of the Collectors.

The APG solution also manages the underlying infrastructure (Application servers, databases, SAN/NAS, IP Network) upon which wireless services are built.

Easy Import of Configuration Data and Service Information

External Data can be imported via a reference file or synchronized from a 3rd-party application using a generic inbound adapter (Web-Service, SQL, XML, ...) and be enriched into the reports, allowing better representation and revenue impact analysis.

High Speed Data Processing

APG’s distributed multi-tiered architecture is designed to support the monitoring of tens of thousands of devices and millions of events in real-time. All components (Collectors, databases, portals) can be distributed and doubled to support the largest networks.

Sample of available Reports

Core Voice

Health reports (CPU, Memory, Ports, Stress); TopN Highest CPU, Memory, Ports; TopN Busiest trunk, TopN Over/Under Threshold, Capacity report call attempt/call failure, SLA report, Customer black/grey list

Core Data

Health reports (CPU, Memory, Ports, Stress), Release Cause fault, Bandwidth utilization, PDP session established/failed, SLA report

Radio Access

Health reports (CPU, Memory, Ports, Stress), TopN highest call attempt, TopN Highest call seizure, TopN Highest calls drop, TopN Highest average traffic, TopN highest Over/Under Threshold, TopN highest Peak/Drop, TopN highest Handover, TopN Highest initialization, Location Area Identity, Alerting on call drops, Channel utilization

Services

SLA report per service (availability), SMS sent/received, MMS sent/received, Activation/prepaid/postpaid, VAS active utilization per services, VAS attempt/completion/failure, Roaming in/out utilization/operator

KEY FEATURES

  • Personalized web portal serving operations, engineering, marketing and executives
  • Accurate real-time picture of the infrastructure health for performance and forecasting
  • Events and CDRs analysis
  • Service-Oriented KPIs for SLA and Revenue Analysis
  • Flexible grouping per Network, Customers, regions, logical groups
  • Threshold analysis to detect performance degradation and service level violations
  • Baseline analysis and forecasting to automatically alert on atypical behavior
  • Graphical and intuitive Report Builder
  • Export Reports (PDF, CSV, Excel, ..)
  • Fully-distributed architecture
  • Dynamically Scalable
  • Open and documented database schema
  • Agentless monitoring
  • Simplified rationalization effort through multi-source aggregation
  • Minimized costs and downtimes with one complete solution

 

For more information about our solution for Mobile Operators contact: sales@watch4net.com