APG is a carrier-class performance and SLA management solution designed expressly for the next generation network needs. It offers an end-to-end solution for performance management of your IT infrastructure, a key component of the operations’ support systems (OSS).

APG’s multi-tier architecture is composed of modules – collectors, databases, portals – that can be installed on a single server, or for larger networks be distributed and scaled over multiple servers, whether you have 150 devices or 150,000 devices. APG consolidates and analyses data from devices and various data sources (devices, EMS/NMS) to provide real-time, historical and projected visibility into the performance of the infrastructure and business services.

The APG product can work as a standalone system or can be integrated with adjacent systems providing a complete solution aligned with best practice process frameworks.

  • APG Collectors: lightweight processes that collect data from various sources including SNMP, SSH devices, network management systems (NMS), element management systems (EMS), Cisco Netflow, VoIP equipments and enterprise data (SQL databases, files, home-grown tools…). They can be scaled and deployed as your business grows.
  • APG backend and database: The backend module receives, normalizes and consolidates the collected data. Data's aggregation is performed for report acceleration and data retention is managed for storage optimization. The database module is self-maintaining and supports MySQL, Oracle and Microsoft-SQL with an open and documented schema.
  • APG Web Portal: The secure Web Portal displays performance and SLA reports to operations, engineering and customers.  Advanced features include a graphical report builder, a formula editor to compute complex KPIs, an outage editor to exclude and document maintenance periods, an LDAP authentication support, a profile-based security and console integration with NMS/EMS applications.
  • APG ReportPacks: predefined reports dedicated to a specific technology or vendor with built-in analytics like baseline deviation and forecasting. ReportPacks are available for various IT silos, including IP, MPLS networks, Virtualization, QOS, IP-SLA, Juniper, Storage and Applications.

APG displays personalized, actionable, interactive information to the appropriate audience within the organization.

 

  • Real-time reporting and performance trending: automatically measure and pro-actively monitor the utilization, capacity, response time and availability over time. Built-in analytics help identify issues before they impact end-users.
  • Capacity Planning: track traffic and usage of all key metrics, in order to deliver proactive planning for growth and to assess demand for network and system assets.
  • SLA Management: measure operational results, check compliance with contracted service levels and document SLAs with customer-facing reports.
  • Discover Under and Over-Utilized Links and Resources: TopN reports help to quickly pinpoint problematic links and resources across a large environment.
  • Usage Tracking: enable traffic-based billing, by measuring average, peak and total network traffic over time on network links.
  • Inventory: classify resources by device types, business units, customers, geographical regions and more.