Learn how Hughes, a satellite broadband provider, use APG to monitor in real-time its network and alert on curent and predicted degradations.
Architecture
Support the most Complex, Multi-Customer Infrastructure
APG is composed of modules – collectors, databases and portals – that can be installed on a single server, or for larger networks, be distributed and scaled over multiple servers. Whether you have 150 or 150,000 devices, APG consolidates and analyses data from these devices and various data sources to provide real-time, historical and projected visibility into the performance of your infrastructure and business services.
The data collection can be geographically distributed, databases can be segregated, and our portal supports limited views per users or profiles.
APG can work as a standalone system, or can be integrated with adjacent systems in order to design a complete solution aligned with best practice process frameworks.
Collectors
APG uses lightweight collectors to retrieve raw data from multiple sources such as SNMP, SSH devices, Network Management Systems (NMS), Element Management Systems (EMS), Cisco NetFlow, VoIP equipment and enterprise data (i.e. SQL databases, files, home-grown tools). Collectors can easily be scaled and deployed as business grows.
Backend and Database
The backend module receives, normalizes and consolidates the collected data. Data aggregation is performed for report acceleration and data retention is managed for storage optimization. The database module is self-maintaining and supports MySQL and Oracle with an open and documented schema.
Web Portal
A secure Web Portal displays performance and SLA reports to operations, engineering and customers. Advanced features include a graphical report builder, a formula editor to compute complex KPIs, an Outage editor to exclude and document maintenance periods, an LDAP authentication support, a profile-based security and console integration with NMS/EMS applications.
ReportPacks
ReportPacks are predefined reports dedicated to a specific technology domain or vendor with built-in analytics, like baseline deviation and forecasting, to provide your business with real value from day one. It includes all the technical reports, strategic dashboards, key performance indicators, and preconfigured analytics to diagnose health, assess performance and plan future growth for the managed domain.
