With comprehensive web dashboards and targeted reports, users see in real-time the status of the managed infrastructure and business services, and can scroll in the past for historical analysis. The portal provides multiple ways to access information quickly and efficiently via a navigation tree, a search engine, global views and drill-down facilities.

APG’s pre-configured reports provide comprehensive reporting possibilities for most environments. However, there are situations where administrators might have to define their own set of indicators and reports. APG includes all the necessary tools to customize reports or create new ones from the ground up: a graphical, wizard-driven, Report Builder and a Formula Editor – that uses mathematical and Boolean operators to define custom key performance indicators (KPI). Furthermore, the automatic grouping of resources will help define reports with its use of rules and regular expressions which can leverage naming conventions and IT policies.

Finally, the portal features a sophisticated roles and profiles manager, to ensure restricted access to data and tools. Each user profile can be presented with its own targeted information about service level and performance summaries.

• Operators and engineers get real-time and historical visibility for troubleshooting and capacity trending purposes
• Executives have access to clear and concise summary reports
• End customers get service levels and performance summaries for their specific sites

• Secure, Multi-tenancy Web 2.0 Portal
• Real-time dashboards
• Historical reports
• Projected reports
• Geographical Maps
• Live Reports (up to the second)
• Dynamic Grouping of resources
• Graphical Report Builder
• Maintenance Period Editor
• Multi-TimeZone Management
• Role-Based Access-Control
• Administration Delegation
• LDAP Authentication
• Web-Service API
• Open integration with EMS/NMS consoles
• Support for Smartphones and Tablets