CSPs are in a constant race to deliver more capacity, more coverage and more services to an ever growing number of users. The marketplace for mobile service providers today presents an unprecedented number of challenges. It is fiercely competitive, the technological environment is constantly changing and regulatory pressure is ever present. All of this against a backdrop of customers who expect the highest levels of service, availability, flexibility and choice. This is exemplified with the advent of 4G-LTE and the explosion of media rich experiences it provides. These challenges are further compounded by LTE’s access agnostic core network (SAE) forcing carrier’s to support a multitude of vendors and technologies such as E-UTRAN, WCDMA/UMTS, CDMA1x, WLAN, and IP/Ethernet.

From a performance and service quality management perspective, a single holistic means of monitoring the entire network environment has always been somewhat elusive – until now. To better manage this infrastructure, plan future investments, and proactively mitigate risks, each piece of the mobile network and voice/data traffic must be collected, analyzed, and understood.

Watch4net is working with leading mobile carriers and vendors to offer APG’s unique end-to-end view of the latest technologies and networks. Watch4net’s move towards LTE follows a path closely linked to the requirements of its clients and the standards set by 3GPP for LTE and IMS. For APG, the move to an all IP/Ethernet based backhaul required by LTE is a natural extension of its world class IP monitoring, reporting, and collection tools.

This solution provides operators, engineers, executives, services and marketing internal customers with a complete view of network quality and utilization, allowing them to detect performance problems and understand service usage. It’s now easier than ever to unify your reports.

• Improve troubleshooting, fault isolation and optimisation strategies by incorporating performance metrics and event-based data such as alarms, change control, xDRs in the same reports
• Proactively maintain your network by alerting on forecasted metrics and unusual behaviours using baseline deviation
• Simplify data manipulation and ease reporting using multi time-zone support, automatic grouping of objects and metrics, drill down within geographical map and ad-hoc reporting
• Leverage existing investments in other management systems by integrating business and technical data directly in the APG solution
• Improve infrastructure performance and optimize QoS by using KPIs and KQIs associated with CSPs business drivers and SLAs
• Enable a unified network view and reduce the number of management silos by integrating data from multi-vendor, multi-technology networks
• Scale to any network size by matching network growth using only a small number of servers